How To Submit A Claim
You can send us your claims in one of these ways:
BANKMED APP
Use the camera on your phone to take a picture of your claim. Scan the QR code on claim. Use the camera on your phone to take a picture of your claim. You can also scan the QR code on the claim. Use your phone to scan the code on your claim provided by your Healthcare Professional.
Scan and e-mail your claims to claims@bankmed.co.za
POST
Submit your claims to Bankmed Claims
Private Bag X2, Rivonia 2128
What to remember
- Claims must be submitted within four months of the service date. Older claims will be considered expired and will not be paid
- Ensure that your membership number, and the Healthcare Professional's details including the practice number are clear on the claim
- Submit a detailed claim and not just a receipt. We require the details of what you are claiming for to process your claim quickly and correctly
- If your Healthcare Professional submits your claim to us electronically, you are not required to submit a copy
Need more help to submit your claim?
Get help here.