Trouble logging in?
If you do not have a Bankmed website account, you will need to register and create your username and password.
I forgot my bankmed.co.za password/username
You can request a username reminder or reset your password or both online
You can also request a username reminder or reset your password by calling us on 0860 100 696. Simply enter your ID number and select the relevant options.
I am currently locked out of my account
Your account profile will be locked if you enter your bankmed.co.za username or password incorrectly 5 times.
You can unlock your account here
If you received a temporary password via e-mail or SMS you can log in with your username and temporary password. You will then be prompted to create a new password. Your temporary password is only valid for 7 days.