Hospital care and procedures
Hospital building vs being in hospital
We pay for treatment and care you receive while admitted to hospital from the Hospital Benefit. We do not pay for all healthcare you receive in a hospital building from the Hospital Benefit. There is a difference between being hospitalised and visiting a Healthcare Professional who has an office inside the hospital building.
When we say you are in hospital, admitted to hospital, or hospitalised, we mean that you had to sign into hospital at reception and that you have a hospital bed. We pay for procedures and your hospital stay, in this case, from the Hospital Benefit without using your day-to-day benefits.
We pay for healthcare you receive in the hospital building (like visits to the casualty unit, visits to specialists, scans, and blood tests) from your day-to-day benefits, if you do not have a hospital bed.